1. DEFINITIONS & INTERPRETATION
1.1. “RD Digital,” “we,” “us,” or “our” refers to RD Digital Limited, a company registered in New Zealand (Company Number: 9294153, NZBN: 9429052462221) with its registered office at Auckland, New Zealand.
1.2. “Client,” “you,” or “your” refers to the individual or entity purchasing services from RD Digital.
1.3. “Services” means all digital marketing, website design and development, consultancy, and any related services provided by RD Digital to the Client.
1.4. “Agreement” refers to these Terms and Conditions, any contracts, invoices, or schedules agreed upon by both parties.
1.5. “Intellectual Property” includes all creative works, strategies, designs, and other digital assets created by RD Digital in the provision of services.
1.6. “Website” means www.rddigital.co.nz and any associated digital properties owned by RD Digital.
1.7. “Confidential Information” refers to all proprietary information shared between the parties, including business strategies, trade secrets, and any other sensitive data.
2. ACCEPTANCE OF TERMS
2.1. By engaging RD Digital for services, the Client agrees to these Terms and Conditions.
2.2. RD Digital reserves the right to update or modify these Terms and Conditions at any time. Continued use of services after any modifications constitutes acceptance of the revised Terms.
3. PAYMENT TERMS & DEPOSITS
3.1. Website development services require a 50% upfront deposit, with the remaining 50% due upon completion before the site goes live.
3.2. Digital marketing services require full upfront payment before RD Digital commences work.
3.3. The standard payment deadline is specified on each invoice. The due date stated on the invoice is the final deadline for the Client.
3.4. In the event of overdue payments, RD Digital will work with the Client to resolve outstanding balances but does not specify a fixed late fee percentage.
4. REFUND & CANCELLATION POLICY
4.1. No cancellations are permitted once a contract has been accepted and agreed upon by both parties.
4.2. No refunds will be provided for services rendered.
5. INTELLECTUAL PROPERTY RIGHTS
5.1. RD Digital retains ownership of all designs, marketing strategies, and digital assets until full payment has been received.
5.2. Upon full payment, the Client will obtain ownership of their materials, including ad campaigns and website files. However, RD Digital will act as the manager for ongoing digital marketing and website services.
6. WEBSITE HOSTING & ACCESS
6.1. RD Digital offers website hosting and ongoing management services for Clients.
6.2. Website files will not be directly accessible by Clients but will be provided upon request at RD Digital’s discretion.
7. PERFORMANCE GUARANTEES
7.1. RD Digital does not provide performance guarantees for digital marketing services, as results are influenced by numerous external factors beyond RD Digital’s control.
7.2. SEO rankings and PPC campaign results are subject to algorithm changes, market conditions, and competition and therefore cannot be guaranteed.
8. LIMITATION OF LIABILITY
8.1. RD Digital shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of its services.
8.2. The Client agrees that RD Digital is not responsible for loss of revenue, profits, business opportunities, or data resulting from its services.
9. THIRD-PARTY SERVICES
9.1. RD Digital may engage third-party services (such as Google Ads, Meta Ads, and website hosting providers) to deliver its services. RD Digital is not responsible for disruptions or changes caused by third-party service providers.
9.2. Clients are responsible for complying with the terms and policies of any third-party platforms used in their marketing campaigns.
10. CONFIDENTIALITY
10.1. Both parties agree to keep any confidential information shared during the course of service engagement strictly confidential and not disclose it to third parties without prior written consent.
11. GOVERNING LAW & DISPUTE RESOLUTION
11.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of New Zealand.
11.2. Any disputes arising out of or in connection with these Terms shall be resolved exclusively in the courts of New Zealand.
12. CONTACT INFORMATION
12.1. For any inquiries regarding these Terms and Conditions, please contact RD Digital at:
RD Digital Limited
Auckland, New Zealand
Email: hello@rddigital.co.nz